Product Returns

You can return any item ordered from the Gianniotiko Kosmima online shop within 10 days of receipt to the address that you will find in our contact section.

You are responsible for the cost of returning items to us. Mail your item(s) back using the carrier of your choice. Please obtain shipping insurance as you are responsible for the items until we receive them.

Also contact with us via phone on 00302651081209 (Monday to Friday 10:00-13:00) or send an email to info@gianniotikokosmima.gr so we can send you back another product of your choice. We don’t make refunds.

Please note that items must be returned in a condition appropriate for having been checked normally by customers – more or less the same as if you had tried them on in a store. We reserve the right to refuse items returned in a worsened condition such that indicates additional usage; and to charge you accordingly.

Also the items that you return must be well packed so they won’t be damaged during transportation. For any extra information please contact us.